Frequently Asked Questions - Daitem Digital Intercom

FAQs - Daitem Digital Intercom

Daitem Digital Intercom FAQ's

Handset battery once fully charged can last up to 15 days off of the charger (depending on use)(2)

Controller with MPU01X power pack will operate for up yo 5 years with no power (depending on use)(1)

Controller with 4xLR20 (D cell) will operate for up to 3 years with no power (depending on use)(1)

(1) The battery life is based on household use, i.e.: 2 x 10-second communications, 7 latch commands and 6 gate
commands per day for a controller and an outdoor caller unit without digicode, 1 x 10-second communication, 4 latch
commands (without outdoor caller unit backlighting) and 5 gate commands (without outdoor caller unit backlighting) per
day for a controller and outdoor caller unit with digicode.

(2) The battery life is based on household use, i.e. 2 x 10-second communications, 2 x 10-second inter-handset
communications and 6 commands (2 latch commands, 2 gate commands, 1 lighting command, and 1 garage door
command) per day. For the rechargeable handset battery life to last its full period (15 days) when off its base, it must be
left on its base to charge for at least 2 days when it is first powered or 4 days if the display screen disappears (during
which time it can of course be used).

TIP: if the cable between the outdoor caller unit and the controller has to be extended, keep or shorten
the length of the cable supplied and then connect the wires to a branch box in accordance with the
rules below:

  • up to 10 m (including the remaining length of the original cable): use 4 x 0.32 mm² cross-section cable
    (AWG22) for the 4 wires
  • from 10 to 15 m (including the remaining length of the original cable):
    - use 2 x 0.75 mm² cross-section cable (AWG18) for the supply wires (red and black),
    - use standard 2 x 0.16 mm² bunched cable (AWG25) with an impedance Z of 124 ? for the Data wires
    (green and yellow).
  • from 15 to 25 m (including the remaining length of the original cable):
    - use 2 x 1.5 mm² cross-section cable (AWG15) for the supply wires (red and black),
    - use standard 2 x 0.16 mm² bunched cable (AWG25) with an impedance Z of 124 ? for the Data wires
    (green and yellow).

This is telling you that the batteries in the controller (SC206AX) need replacing. 

These batteries are LR20 type (D'cell batteries) x4 

To delete an exsisting PIN code:

  1. Press ‘up’ arrow on Handset
  2. Menu will say ‘Access’
  3. Press ‘OK’ button
  4. Screen will display ‘In Progress’ then Says ‘Tags’
  5. Scroll down to ‘Pin’
  6. Press ‘OK’
  7. Screen says ‘add’
  8. Scroll down to ‘delete’
  9. Press ‘OK’
  10. Screen says ‘Pin01’
  11. Press ‘OK’
  12. Screen says ‘No’
  13. Scroll to ‘Yes’
  14. Press ‘OK’

Then long beep sounds to show it’s been successful

You can now re-enter the pin using below steps.

From the main screen (reached by pressing the grey 'c' button) do the following:

  1. Press ‘up’ arrow on Handset
  2. Menu will say ‘Access’
  3. Press ‘OK’ button
  4. Screen will display ‘In Progress’
  5. Using the down arrow scroll through the menu until ‘Pin’ is displayed
  6. Press ‘OK’ button
  7. ‘Size’ will be displayed. You can use this function to choose how long you want your PIN code to be. Between 4-6 digits. It is defaulted to 4 digits.

If you want to increase the PIN to 5 or 6 digits press ‘OK’ button when ‘Size’ is displayed. The handset screen will now say 4. Use the up arrow to increase the number of digits for the code to 5 or 6 and press ‘OK’

  1. Press down arrow until ‘Add’ is displayed
  2. Press ‘OK’ button
  3. The screen will now say ‘Wait’ this is when you must enter the 4-6 digit pin code into the keypad located on the outside call point.

Please note: you only have a short time to enter the PIN code required, before the handset times out, so ensure the PIN is entered as soon as the handset displays wait, otherwise it will sound error beeps and steps 8-10 will need to be repeated.

To reset the handset do the following:

  1. Scroll down to 'RADIO LINK' and press 'OK'
  2. Scroll down to 'RESET' and press 'OK'
  3. The handset will display 'CHOOSE'
  4. Press and hold 'OK' on the handset for around 12 seconds*
  5. 'OK' will be displayed if successful

*If beeps are heard while in the middle of the 12 second press, this means that other buttons are being pressed at the same time, if this is the case please let go of the 'OK' button and return to step 4.

You need the Handset (SC100AU) and to be stood in front of the Call Point:

On the Handset:

  1. Scroll down to 'Access' and press 'OK'
  2. 'TAG' is displayed, press 'OK'
  3. 'ADD' is displayed (NB. once you press OK on add you have 4-5 seconds to show your tag to the call point name plate) and press 'OK'
  4. When the handset screen displays 'WAIT' the system is waiting for you to show the tag
  5. 'TAG 01' will be displayed and a confirmation tone can be heard from the handset if accepted.

You need the Handset (SC100AU) and to be stood in front of the Call Point:

On the Handset:

  1. Scroll down to 'ACCESS' and press 'OK'
  2. Scroll down to 'PIN' and press 'OK'
  3. The handset will display 'SIZE' (this is defaulted at 4 digits) if 4 digits is OK move to 'Step 5'
  4. To change the amount of digits press 'OK' on 'SIZE' and select 4, 5 or 6 digits and press 'OK'
  5. Scroll down to 'ADD' (NB. once you press OK on add you have 4-5 seconds to start entering your code into the call point keypad) and press 'OK'
  6. When the handset screen displays 'WAIT' the system is waiting for you to start entering the code of 4, 5 or 6 digits that you may have selected in 'Step 4'
  7. When you have entered the code into the call point correctly 'PIN 01' will be displayed and a confirmation tone can be heard from the handset.

Using the handset do the following:

  1. Scroll down to 'ACCESS' and press 'OK'
  2. Scroll down to 'DISPLAY' and press 'OK'
  3. Scroll down to 'BACKLIGHTING' and press 'OK'
  4. Scroll down to 'ACTIVE' and press 'OK'

Press the little 'c' button a few times to get back to the main screen.

One-way speech is caused by a mic failure.

If the caller cannot be heard through the handset, then the mic in the call point requires replacing.

If the receiver cannot be heard through the call point, then the mic in the handset requires replacing.

3/4 flashing lights indicates that the controller is unable to see the call point.

You will need to check the cable between the 2 units.

Terminals 17+18 should be putting out around 3.5 - 4.2vDC

The call point can be opened, make sure the 4 way connector contacts are clean and seated home fully (pushed in as far as possible).

If a new controller (SC200AU) is required for an existing installation you should start by resetting the handset first.

This is because the handset is unaware the original controller has been removed.

To reset the handset do the following:

  1. Scroll down to 'RADIO LINK' and press 'OK'
  2. Scroll down to 'RESET' and press 'OK'
  3. The handset will display 'CHOOSE'
  4. Press and hold 'OK' on the handset for around 12 seconds*
  5. 'OK' will be displayed if successful

*If beeps are heard while in the middle of the 12 second press this means other buttons are being pressed at the same time,  if this is the case please let go of the 'OK' button and return to step 4. 

  • Once this has been done you will be able to pair the handset in to the controller as if it were a new installation.

If your handset is displaying a speaker with a line through it, the handset has been muted.

To remove the mute all you need to do is press and hold the 'ANSWER' button (button with the picture of a phone handset on it) for 5 seconds until the speaker image disappears.

The Daitem Digital Wireless Intercom comes with 2 years warranty as standard.

Simply peel one of the two stickers off of each product and return to GM Techtronics LTD for an extra year, this gives you 3 years warranty in total.

When the handset displays 'WAIT' this means the system is waiting for you to complete the next step.

This next step could be one of the following:

  • entering a PIN code in to the call point
  • showing a tag to the name plate on the call point
  • pressing the radio link button (bottom left button) inside the controller

A visitor came to the outdoor caller unit while you were out.
To delete the icon, press on the handset button.

Newsletter Signup

Go To Top